(a) The department by rule shall adopt procedures governing:
- (1) informal disposition of a contested case under Section 2001.056, Government Code; and
- (2) an informal proceeding held in compliance with Section 2001.054, Government Code.
- (b) The department shall offer the opportunity to conduct an informal settlement conference by telephone.
(c) The department shall:
- (1) provide a license holder sufficient opportunity to indicate whether the terms of a proposed order are acceptable to the license holder;
- (2) indicate in the notice of violation that the license holder has the opportunity described by Subdivision (1); and
- (3) allow a license holder who does not agree with a proposed order to request an informal settlement conference.
Added by Acts 2009, 81st Leg., R.S., Ch. 506 (S.B. 1016), Sec. 6.03, eff. September 1, 2009.