The director shall make every effort to resolve individual complaints at the informal conference level; however, should an individual wish to appeal the director’s findings he shall be informed by the director of the possibility of further administrative review through a contested case proceeding, if applicable pursuant to rule 1700-4-1-.03(1).

Authority: T.C.A. §8-34-313. Administrative History: Original rule filed August 11, 1988; effective September 25, 1988.