- (1) A records custodian shall promptly respond to a public record request for copies in the most economic and efficient manner practicable.
- (2) Copies may, provided staff availability and security measures, be available for pickup at a location specified by the records custodian.
(3) Mailing:
- (a) Copies will be delivered to the requestor’s Tennessee home address or business address by the United States Postal Service.
- (b) Copies may also be provided by Federal Express, United Postal Service, or other courier, upon submission of a prepaid envelope, prepaid mailing label, or billing account number.
- (4) If the total cost for labor and copying is less than fifty ($50.00) dollars, the records may be submitted electronically to the requestor’s e-mail address, if provided.
- (5) Records which include personally identifiable information (PII) cannot be sent by e-mail.
- (6) Requests which contain allowable personally identifiable information (PII) will only be provided by Secure File Transfer Protocol (SFTP), if provided electronically.
(7) A requestor will not be allowed to make copies of records with personal equipment, including, but not limited to, personal copier or scanners, cell phones, video, and live streaming.
- (a) A requestor may use a personal cellphone to take still pictures or video of records when the total amount of pages of the entire request is equal to or less than 100 pages.
- (b) Unless otherwise prohibited by subsection (a), a requestor may take notes by hand, by dictation, or on a computer.
Authority: T.C.A. §§ 4-3-2009; 10-7-501, et seq.; and 10-7-503, et seq. Administrative History: Original rule filed December 5, 2019; effective March 5, 2019. Amendments filed June 9, 2023; effective September 7, 2023.