- (1) Upon written application to the Commission by a customer or a utility, a test will be made of the customer’s meter as soon as practicable under the supervision of a representative of the Commission.
- (2) The first application in a twelve (12)-month period is free. Thereafter, the application shall be accompanied by twenty-five dollars $25 payable to the Commission.
- (3) On receipt of such a request from a customer the Commission will notify the utility and the utility shall not knowingly remove or adjust the meter until instructed by the Commission. The utility shall furnish to the Commission’s representative such reasonable assistance as may be required to make the test.
- (4) If upon test the meter is found to over-register to an extent requiring a refund under the provisions of Rule 1220-04-04-.18(1), the amount paid to the Commission for the test shall be returned to the customer by the utility.
- (5) The customer, or his/her representative, may be present when his/her meter is tested.
- (6) The Commission will make a written report of the results of the test to the customer and to the utility.
Authority: T.C.A. § 65-2-102. Administrative History: Original rule certified May 9, 1974. Amendment filed October 30, 2000; effective January 13, 2001. Administrative changes made to this chapter on April 27, 2018 pursuant to Public Chapter 94 of 2017; “Tennessee Regulatory Authority” references were changed to “Tennessee Public Utility Commission,” “Authority” references were changed to “Commission,” “Authority Director” references were changed to “Commissioner,” and “Chief” references were changed to “Director.”