1. (1) Upon determination that a violation exists and after a reasonable attempt to notify the owner, the Commission shall through its designated representative, the Director of the Utilities Division, direct the local telephone company to disconnect the instrument in violation.
2. (2) The local telephone company providing access to the instrument shall send the instrument owner a written notice, with a copy to the Commission, within twenty-four (24) hours of the directive indicating the location of the disconnection. The notice shall also include the charges for reconnection upon correction of the violation as specified in the tariff of the local exchange company.
3. (3) The Commission shall automatically revoke the authorization for any instrument found to be in intentional violation of Commission rules. If the owner disputes the violation, a hearing may be requested within a reasonable time before the Director of the Utilities Division. If no violation is found to exist or if the violation is shown to be unintentional, then the connection charges shall be refunded to the owner by the local exchange company and authorization shall be reinstated.

Authority: T.C.A. § 65-4-116. Administrative History: Original rule filed May 17, 1990; effective July 1, 1990. Editorial changes made by the Secretary of State pursuant to Public Chapter 305 of 1995; “Commission” and references to the “Commission” were changed to “Authority” and references to the “Authority”; effective March 28, 2003. Administrative changes made to this chapter on April 27, 2018 pursuant to Public Chapter 94 of 2017; “Tennessee Regulatory Authority” references were changed to “Tennessee Public Utility Commission,” “Authority” references were changed to “Commission,” “Authority Director” references were changed to “Commissioner,” and “Chief” references were changed to “Director.”