1. (1) The provision of case management services to employees who have suffered a workers’ compensation injury is a privilege and no individual may provide case management services in workers’ compensation cases in Tennessee unless the individual provided the Bureau with proof of licensure and/or a credential as defined in the definition of a case manager or case manager assistant has registered with the Bureau and paid the appropriate fee.

   1. (a) All case managers and case manager assistants shall complete the registration form provided by the Bureau and submit the form and pay the fee of one hundred dollars ($100) to the Bureau. Case managers and case manager assistants who are currently registered shall be required to pay the renewal fee of fifty dollars ($50) only when the regular renewal date occurs. The initial registration fee shall be due and payable commencing with existing renewal registration dates.
   2. (b) Every two (2) years thereafter, all case managers shall complete a registration renewal form and submit the registration form designated by the Bureau, copies of all licenses, credentials, continuing educational units, and a renewal fee of fifty dollars ($50) to the Bureau when the regular renewal date occurs. Case manager assistants applying to renew after the two (2) years shall have the credentials to register as a case manager unless approved for an extension by the Bureau. At the discretion of the Bureau, failure to renew registration may inactivate the case manager or case manager assistant.
   3. (c) Upon receipt of the completed form and fee, the Bureau shall review the registration and issue a registration letter to the case manager. A registration letter for a case manager assistant shall be sent to the supervising case manager as well as the case manager assistant.If the registration is rejected, the Bureau shall return the registration form and fee to the case manager or case manager assistant.
   4. (d) The above-referenced fees shall be in effect for registrations received by the Bureau thirty (30) or more days from the effective date of these Rules.
2. (2) All case managers shall undergo at least eight (8) hours of continuing education each renewal period. All continuing educational units shall be approved by at least one (1) of the following CCM, CRRN, CDMS, CRC, COHN, or a state nursing board (see 0800-02-07). The Bureau has the discretion to approve other educational sessions. Additionally, continuing educational units shall be relevant to the treatment of an injured worker or applicable to the Tennessee Workers’ Compensation Laws. Continuing Educational Units shall not be specific to another state’s workers’ compensation laws.
3. (3) All case managers shall complete the continuing education requirement before the case manager can renew their registration with the Bureau. No registration renewal form will be accepted by the Bureau unless the case manager has completed the continuing education requirement and supplied the Bureau with documentation.
4. (4) At the discretion of the Bureau, case managers and case manager assistants who are more than sixty (60) days delinquent with their renewal may be charged a late fee of fifty dollars ($50). The renewal date will remain the same.
5. (5) Renewal reminders are provided as a courtesy and are not the responsibility of the Bureau to provide. All of the requirements for registration are the responsibility of the individual case manager or case manager assistant.
6. (6) Periods of non-registration of more than two (2) years will be required to pay the fees for each renewal period, unless a written request for an exception is provided to and accepted CASE MANAGEMENT by the Bureau stating the case manager’s or the case manager assistant’s intention to not work Tennessee claims during the registration period.
7. (7) If a case manager or case manager assistant will no longer be completing Tennessee claims, they should notify the Bureau in order to have them inactivated in the system. Failure to do so may result in additional renewal fees and fulfilling the continuing education requirements should they resume working on Tennessee claims.

Authority: T.C.A. §§ 50-6-122 and 50-6-123 and Public Acts 1992, Chapter 900, § 7. Administrative History: New rule filed May 31, 2016; effective August 29, 2016. Amendments filed August 12, 2025; effective November 10, 2025.