1. (1) Complaints concerning vehicle protection product warranties and/or the warrantors who provide such warranties shall be handled by the Consumer Insurance Services Section (or successor organizational unit) of the Department’s Insurance Division.
2. (2) The Consumer Insurance Services Section (or successor organizational unit) shall record and review all complaints received under this Rule, and the process for such review and disposition shall be the same as that for all other complaints submitted to the Consumer Insurance Services Section.

Authority: T.C.A. §§ 56-8-107, 56-8-118, 56-55-109, 56-55-111 and 56-55-113. Administrative History: Original rule filed April 22, 2008, to be effective July 6, 2008; however, the House Government Operations Committee stayed the rule; new effective date August 16, 2008.