The following acts may constitute misconduct and may result in disciplinary action against licensees including possible revocation or suspension of license. The acts include, but are not limited to:
- (1) Failure to cooperate with an investigation related to a complaint filed with the Board. This includes failure to respond in writing to any communication from the Board requesting a response within thirty (30) days of sending such communication by reasonable means necessary to notify the licensee, including but not limited to, dispatch through regular mail, certified mail, and/or email to the addresses or information last provided to the Board by the licensee;
- (2) Failure to abide by a warranty agreement;
- (3) Pulling a building, electrical, plumbing, or like permit for a job in which an unlicensed contractor is acting as the general contractor or consenting to or allowing for a contractor’s license number to be utilized by an unlicensed contractor or improperly licensed contractor in the furtherance of unlicensed contracting;
- (4) Failure to maintain worker’s compensation if insurance is required by Tennessee statute;
- (5) Revocation, suspension, or voluntary surrender of contractor’s license in another jurisdiction;
- (6) Failure to pay a civil judgment rendered against the contractor by a court of competent jurisdiction if the conduct that is central to the judgement is related to the contracting industry;
- (7) Failure to respond to customer inquiries regarding completion of work and/or dissatisfaction with quality of work;
- (8) Submitting documentation to the Board that is false, forged, altered or otherwise misleading or knowingly making any false statement related to a license application or to an investigation conducted by the Board or Board employees.
Authority: T.C.A. §§ 62-6-509, 62-6-510, and 62-6-513. Administrative History: Original rule filed June 8, 2017; to have been effective September 6, 2017. However, the Government Operations Committee filed a 45-day stay of the effective date of the rules on August 17, 2017; new effective date October 21, 2017. Amendments filed August 20, 2025; effective November 18, 2025.