The following acts may constitute misconduct and may result in disciplinary action against licensees including possible revocation or suspension of license. The acts include, but are not limited to:
- (1) Failure to cooperate with open investigation related to a complaint filed with the Board. This includes failure to respond in writing to any communication from the Board requesting a response within thirty (30) days of mailing such communication by reasonable means necessary to notify the licensee, including but not limited to, dispatch through regular mail, certified mail, and/or email to the addresses or information last provided to the Board by the licensee.
- (2) Failure to abide by warranty agreement.
- (3) Pulling a building, electrical, plumbing, or like permit for a job in which an unlicensed contractor is acting as the general contractor or consenting to or allowing for a contractor’s license number to be utilized by an unlicensed contractor or improperly licensed contractor in the furtherance of unlicensed contracting.
- (4) Failure to maintain worker’s compensation if insurance is required by Tennessee statute.
- (5) Revocation, suspension, or voluntary surrender of contractor’s license in another jurisdiction.
- (6) Failure to pay a civil judgment rendered against the contractor by a court of competent jurisdiction if related to the contracting industry.
- (7) Failure to respond to customer inquiries regarding completion of work and/or dissatisfaction with quality of work.
Authority: T.C.A. §§ 62-6-108, 62-6-111, 62-6-118, and 62-6-121. Administrative History: Original rule filed October 9, 2012; effective January 7, 2013. Amendment filed November 22, 2013; effective February 20, 2014. Amendments filed August 20, 2025; effective November 18, 2025.