The commission shall regulate to the extent provided in this chapter every public utility as defined in this chapter. The commission may promulgate rules pursuant to chapter 1-26 in furtherance of the purposes of this chapter concerning:
- (1) Procedures and requirements for applications for rate and tariff changes;
- (2) Requirements for gas and electric utilities to maintain and make available to the public and the commission records and information;
- (3) Requirements and procedures regarding customer billings and meter readings;
- (4) Requirements regarding availability of meter tests;
- (5) Requirements regarding billing adjustments for meter errors;
- (6) Procedures and requirements for handling customer disputes and complaints;
- (7) Procedures and requirements regarding temporary service, changes in location of service and service interruptions;
- (8) Standards and procedures to ensure nondiscriminatory credit policies;
- (9) Procedures, requirements and record-keeping guidelines regarding deposit policies;
- (10) Procedures, requirements and record-keeping guidelines regarding customer refunds;
- (11) Policies for refusal of gas or electric service;
- (12) Policies for disconnection and transfer of gas and electric service;
- (13) Customer payment plans for delinquent bills;
- (14) Requirements regarding advertising; and
- (15) Procedures and requirements for applications for tariff mechanisms seeking the automatic annual adjustment of charges for the jurisdictional costs of new or modified transmission facilities under the provisions of § 49-34A-25.1.
Source: SL 1975, ch 283 , § 6; SL 1986, ch 22 , § 23; SL 1990, ch 371 , § 3; SL 2006, ch 239 , § 6.