The standards for PSAP facilities and equipment shall be as follows:

1. (1) A PSAP must have security measures in place to prevent direct physical public access to on-duty 911 telecommunicators and to prevent direct physical public access to the communications center or any room or location where PSAP" equipment and system are located;
2. (2) A PSAP must have an alternative source of electrical power that is sufficient to ensure at least two hours of continued operation of emergency communication equipment in the event of a commercial power failure. A PSAP must also have equipment to protect critical equipment and systems from irregular power conditions such as power spikes, lightning, and brown-outs. Documented testing of backup equipment must be performed monthly;
3. (3) A PSAP must have a written procedure and the capability to handle 911 calls and dispatch responders from a separate, independent location other than the main PSAP within sixty minutes of an event that renders the main PSAP inoperative;
4. (4) A PSAP must maintain a written procedure for computer system security and preservation of data;
5. (5) A PSAP must have the capability of immediate playback of recorded telephone calls and radio traffic; and
6. (6) A PSAP must have an alternative method of answering inbound 911 calls at the main PSAP when its primary 911 telephone system is inoperable.

Source: 36 SDR 100, effective December 14, 2009; 40 SDR 39, effective September 9, 2013.

General Authority: SDCL 34-45-18.2.

Law Implemented: SDCL 34-45-18.2.