In the event of a dispute between a subscriber and a telecommunications company concerning any bill, the telecommunications company may require the subscriber to pay the undisputed portion of the bill to avoid disconnection of service for nonpayment. The telecommunications company shall make an appropriate investigation and shall report the results of the investigation to the customer and to the commission, if involved.

Cross References: Nonpayment of past due bills as reason for disconnection, § 20:10:10:03(5).

Source: SL 1975, ch 16, § 1; 12 SDR 85, effective November 24, 1985; 12 SDR 151, 12 SDR 155, effective July 1, 1986.

General Authority: SDCL 49-31-5.

Law Implemented: SDCL 49-31-5.