S.C. Code Ann. Regs. 69-29
Section I. Purpose
B. Nothing herein shall be construed to create or imply a private cause of action for a violation of this regulation or subject a producer to civil liability under the best interest standard of care outlined in Section V of this regulation or under standards governing the conduct of a fiduciary or a fiduciary relationship.
Section II. Scope
This regulation shall apply to any sale or recommendation of an annuity.
Section III. Exemptions
Unless otherwise specifically included, this regulation shall not apply to transactions involving:
B. Contracts used to fund:
(6) Formal prepaid funeral contracts.
Section IV. Definitions
As used in this regulation, unless the context otherwise requires:
C. “Consumer profile information” means information that is reasonably appropriate to determine whether a recommendation addresses the consumer’s financial situation, insurance needs and financial objectives, including, at a minimum the following:
I. (1) “Material conflict of interest” means a financial interest of the producer in the sale of an annuity that a reasonable person would expect to influence the impartiality of a recommendation.
M. (1) “Recommendation” means advice provided by a producer, to an individual consumer that was intended to result or does result in a purchase, exchange or replacement of an annuity in accordance with that advice.
N. “Replacement” means a transaction in which a new annuity is to be purchased, and it is known or should be known to the proposing producer, or to the proposing insurer if there is no producer involved, that by reason of the transaction, an existing policy or contract has been or is to be any of the following:
O. “SEC” means the United States Securities and Exchange Commission.
Section V. Duties of Insurers and of Insurance Producers
A. Best Interest Obligations. A producer, when making a recommendation of an annuity, shall act in the best interest of the consumer under the circumstances known at the time the recommendation is made, without placing the producer’s or the insurer’s financial interest ahead of the consumer’s interest. The specific requirements of this subsection are established and described in their entirety in subparagraphs (A)(1-5), and a producer has acted in the best interest of the consumer and is in compliance with this subsection if they have satisfied the following obligations regarding care, disclosure, conflict of interest and documentation:
(ii) Understand the available recommendation options after making a reasonable inquiry into options available to the producer;
(iii) Have a reasonable basis to believe the recommended option effectively addresses the consumer’s financial situation, insurance needs and financial objectives over the life of the product, as evaluated in light of the consumer profile information; and
(j) In the case of an exchange or replacement of an annuity, the producer shall consider the whole transaction, which includes taking into consideration whether:
(ii) The replacing product would substantially benefit the consumer in comparison to the replaced product over the life of the product; and
(iii) The consumer has had another annuity exchange or replacement and, in particular, an exchange or replacement within the preceding 60 months.
(2) Disclosure obligation.
(a) Prior to the recommendation or sale of an annuity, the producer shall prominently disclose to the consumer on a form substantially similar to Appendix A:
(ii) An affirmative statement on whether the producer is licensed and authorized to sell the following products:
I. Fixed annuities;
II. Fixed indexed annuities;
III. Variable annuities;
IV. Life insurance;
V. Mutual funds;
VI. Stocks and bonds; and
VII. Certificates of deposit;
(iii) An affirmative statement describing the insurers the producer is authorized, contracted (or appointed), or otherwise able to sell insurance products for, using the following descriptions:
I. One insurer;
II. From two or more insurers; or
III. From two or more insurers although primarily contracted with one insurer.
(b) Upon request of the consumer or the consumer’s designated representative, the producer shall disclose:
(4) Documentation obligation. A producer shall at the time of recommendation or sale:
(b) Obtain a consumer signed statement on a form substantially similar to Appendix B documenting:
(1)(a) Care Obligation. The producer, in making a recommendation shall exercise reasonable diligence, care and skill to:
B. Transactions not based on a recommendation.
(1) Except as provided under paragraph (2), a producer shall have no obligation to a consumer under subsection A(1) related to any annuity transaction if:
C. Supervision system.
(2) An insurer shall establish and maintain a supervision system that is reasonably designed to achieve the insurer’s and its producers’ compliance with this regulation, including, but not limited to, the following:
(i) The insurer shall annually provide a report to senior management, including to the senior manager responsible for audit functions, which details a review, with appropriate testing, reasonably designed to determine the effectiveness of the supervision system, the exceptions found, and corrective action taken or recommended, if any.
(3)(a) Nothing in this subsection restricts an insurer from contracting for performance of a function (including maintenance of procedures) required under this subsection. An insurer is responsible for taking appropriate corrective action and may be subject to sanctions and penalties pursuant to Section VII of this regulation regardless of whether the insurer contracts for performance of a function and regardless of the insurer’s compliance with subparagraph (b) of this paragraph.
(b) An insurer’s supervision system under this subsection shall include supervision of contractual performance under this subsection. This includes, but is not limited to, the following:
(4) An insurer is not required to include in its system of supervision:
D. Prohibited Practices. Neither a producer nor an insurer shall not dissuade, or attempt to dissuade, a consumer from:
E. Safe Harbor.
(3) For paragraph (1) to apply, an insurer shall:
(4) For purposes of this subsection, “financial professional” means a producer that is regulated and acting as:
(5) For purposes of this subsection, “comparable standards” means:
(c) With respect to plan fiduciaries or fiduciaries, means the duties, obligations, prohibitions and all other requirements attendant to such status under ERISA or the IRC and any amendments or successor statutes thereto.
Section VI. Producer Training
A. A producer shall not sell, solicit, or negotiate an annuity product unless the producer has adequate knowledge of the product to recommend the annuity and the producer is in compliance with the insurer’s standards for product training. A producer may rely on insurer-provided product-specific training standards and materials to comply with the insurers standards for product training.
(3) The training required under this subsection shall include at a minimum information on the following topics:
(6) A producer who has completed an annuity training course approved by the department of insurance prior to May 27, 2022 shall, within six (6) months after May 27, 2022, complete either:
(11) An insurer shall verify that a producer has completed the annuity training course required under this subsection before allowing the producer to sell an annuity product for that insurer. An insurer may satisfy its responsibility under this subsection by obtaining certificates of completion of the training course or obtaining reports provided by NAIC-sponsored database systems or vendors or from a reasonably reliable commercial database vendor that has a reporting arrangement with CE Approved Sponsors.
Section VII. Compliance, Mitigation, Penalties, Enforcement
B.(1)(a) A producer who engages in the sale of annuity products shall complete a onetime four (4) hour training course approved by the department of insurance and provided by the department of insurance-approved education provider.
A. An insurer is responsible for compliance with this regulation. If a violation occurs, either because of the action or inaction of the insurer or its insurance producer, the director may order:
B. Any applicable penalty under S.C. Code Section 38—2—10 for a violation of this regulation may be reduced or eliminated if the director determines that corrective action for the consumer was taken promptly after a violation was discovered or the violation was not part of a pattern or practice.
Section VIII. Recordkeeping
B. Records required to be maintained by this regulation may be maintained in paper, photographic, micro-process, magnetic, mechanical or electronic media or by any process that accurately reproduces the actual document.
Section IX. Effective Date
This regulation shall become effective six (6) months following final publication in the State Register and shall apply to contracts sold on or after the effective date of this regulation.
APPENDIX A
INSURANCE AGENT (PRODUCER) DISCLOSURE FOR ANNUITIES
Do Not Sign Unless You Have Read and Understand the Information in this Form
Date: _________________________
INSURANCE AGENT (PRODUCER) INFORMATION (“Me”, “I”, “My”)
First Name: _________________________ Last Name: _______________
Business\Agency Name: ____________________ Website: _______________
Business Mailing Address ________________________________________
Business Telephone Number: ___________________________________
Email Address: __________________________________________________
National Producer Number in [state] ______________________________
CUSTOMER INFORMATION (“You”, “Your”)
First Name: ____________________ Last Name: ____________________
What Types of Products Can I Sell You?
I am licensed to sell annuities to you in accordance with state law. If I recommend that You buy an annuity, it means I believe that it effectively meets Your financial situation, insurance needs, and financial objectives. Other financial products, such as life insurance or stocks, bonds and mutual funds, also may meet Your needs.
I offer the following products [check all that apply]:
___ Fixed or Fixed Indexed Annuities
___ Variable Annuities
___ Life Insurance
I need a separate license to provide advice about or to sell non-insurance financial products. I have checked below any noninsurance financial products that I am licensed and authorized to provide advice about or to sell.
___ Mutual Funds
___ Stocks/Bonds
___ Certificates of Deposits
Whose Annuities Can I Sell to You?
I am authorized to sell [check one]:
| Annuities from Only One (1) Insurer | Annuities from Two or More Insurers | |
| Annuities from Two or More Insurers although I primarily sell annuities from: _________________________ |
How I’m Paid for My Work:
It’s important for You to understand how I’m paid for my work. Depending on the particular annuity You purchase, I may be paid a commission or a fee. Commissions are generally paid to Me by the insurance company while fees are generally paid to Me by the consumer. If You have questions about how I’m paid, please ask Me.
Depending on the particular annuity You buy, I will or may be paid cash compensation as follows [check all that apply]:
___ Commission, which is usually paid by the insurance company or other sources. If other sources, describe: ___________________________________. ___ Fees (such as a fixed amount, an hourly rate, or a percentage of your payment), which are usually paid directly by the customer.
___ Other (Describe) _____________________________________________
If you have questions about the above compensation I will be paid for this transaction, please ask me.
I may also receive other indirect compensation resulting from this transaction (sometimes called “non-cash” compensation), such as health or retirement benefits, office rent and support, or other incentives from the insurance company or other sources.
Drafting Note: This disclosure may be adapted to fit the particular business model of the producer. As an example, if the producer only receives commission or only receives a fee from the consumer, the disclosure may be refined to fit that particular situation. This form is intended to provide an example of how to communicate producer compensation, but compliance with the regulation may also be achieved with more precise disclosure, including a written consulting, advising or financial planning agreement.
Drafting Note: The acknowledgement and signature should be in immediate proximity to the disclosure language.
By signing below, you acknowledge that you have read and understand the information provided to you in this document.
__________________________________________________
Customer Signature
__________________________________________________
Date
__________________________________________________
Agent (Producer) Signature
__________________________________________________
Date
APPENDIX B
CONSUMER REFUSAL TO PROVIDE INFORMATION
Do Not Sign Unless You Have Read and Understand the Information in this Form
Why are you being given this form?
You’re buying a financial product — an annuity.
To recommend a product that effectively meets your needs, objectives and situation, the agent, broker, or company needs information about you, your financial situation, insurance needs and financial objectives.
If you sign this form, it means you have not given the agent, broker, or company some or all the information needed to decide if the annuity effectively meets your needs, objectives and situation. You may lose protections under the Insurance Code of [this state] if you sign this form or provide inaccurate information.
Statement of Purchaser [check which applies]:
___ I REFUSE to provide this information at this time.
___ I have chosen to provide LIMITED information at this time.
___________________________________
Customer Signature
___________________________________
Date
APPENDIX C
Consumer Decision to Purchase an Annuity NOT Based on a Recommendation
Do Not Sign This Form Unless You Have Read and Understand It.
Why are you being given this form? You are buying a financial product—an annuity.
To recommend a product that effectively meets your needs, objectives and situation, the agent, broker, or company has the responsibility to learn about you, your financial situation, insurance needs and financial objectives.
If you sign this form, it means you know that you’re buying an annuity that was not recommended.
Statement of Purchaser:
I understand that I am buying an annuity, but the agent, broker or company did not recommend that I buy it. If I buy it without a recommendation, I understand I may lose protections under the Insurance Code of [this state].
__________________________________________________
Customer Signature
__________________________________________________
Date
__________________________________________________
Agent/Producer Signature
__________________________________________________
Date
HISTORY: Added by State Register Volume 35, Issue No. 3, eff March 25, 2011. Amended by SCSR 46-5 Doc. No. 5065, eff May 27, 2022.