The telephone utility shall file the following documents and information:

1. 1. Annual Report. Each telephone utility operating in the State shall file an annual report with the commission and provide a copy to the ORS, giving such information as the commission may direct.

2. 2. Current Information and Documents. The information required under this Section shall be kept current at ALL TIMES.

   1. A. Each telephone utility must provide the ORS a copy of its most recent tariffs.

   2. B. The telephone utility’s tariff shall include:

      1. a. A copy of the telephone utility’s rules, terms, or conditions, describing the telephone utility’s policies and practices in rendering regulated services.
      2. b. A list of all types, grades, classifications and forms of regulated service offered.
      3. c. The non-recurring charges, recurring charges, and the termination charges, if any, that apply to the services.

      4. d. Definitions of all types, classes, grades, classifications, and forms of regulated service offered.

         2.2. Operating Area Maps. The commission and the ORS shall maintain updated maps showing commission-approved areas and/or exchange service-area(s).

         The maps, as outlined above, shall be revised whenever boundary changes are made and shall be signed by the proper officials and filed for approval with the commission.

         2.3. Authorized Telephone Utility Representative. Each telephone utility shall maintain with the commission and furnish a copy to the ORS, the name, title, address, email address, and telephone number of the persons who should be contacted in connection with:

   3. a. General Management Duties;
   4. b. Customer Relations (Complaints);
   5. c. Engineering Operations;
   6. d. Test and Repairs;
   7. e. Emergencies during non-office hours;
   8. f. Regulatory Officer;
   9. g. Annual Report;
   10. h. Dual Party Invoice;
   11. i. Universal Service Fund;
   12. j. Gross Receipts; and
   13. k. Lifeline (ETCs only).

   2.1. Tariff. Unless otherwise provided by law, each telephone utility shall file for approval with the commission and serve on the ORS a tariff with respect to all regulated services offered by the utility.

HISTORY: Amended by State Register Volume 10, Issue No. 6, eff June 27, 1986; State Register Volume 31, Issue No. 4, eff April 27, 2007; SCSR 49-5 Doc. No. 5267, eff May 23, 2025.