53 Pa.C.S. § 57A17 – Fare rates

(a) Offer.— A transportation network company or transportation network company driver may offer transportation network service at no charge, suggest a donation or charge a fare. If a fare is charged, a transportation network company shall disclose the fare or fare calculation method prior to a prearranged ride and shall provide an estimate for the cost of a trip upon request.
(b) State of emergency.— During a state of emergency declared by the mayor under an ordinance of the city or the Governor, a transportation network company that engages in dynamic pricing shall limit the multiplier by which its base rate is multiplied to the next highest multiple below the three highest multiples set on different days in the 60 days preceding the declaration of emergency for the same type of service and the same class within the city. It shall be a violation of the act of October 31, 2006 (P.L.1210, No.133), known as the Price Gouging Act, for a transportation network company to charge a price that exceeds the limits of this subsection during a state of emergency.
(c) Amount.— The amount of a donation, charge, fare or other compensation provided or received for a prearranged ride shall not be subject to review or approval by the authority, except on a case-by-case basis when the authority receives a complaint from a passenger.
(d) Higher fare rate.— A transportation network company may charge passengers at a higher fare rate than the regular fare rate displayed on the company's digital network only if the company complies with all of the following:
1. (1) the digital network provides notice of the time period when the higher fare rate is applicable;
2. (2) the digital network clearly provides to a customer requesting a trip the option to obtain the total fare estimate of the trip; and
3. (3) the transportation network company reviews and responds to all passenger complaints about a fare that exceeds the estimated fare by more than 20%.