(a) General rule.— In addition to the license application requirements listed in section 57A03 (relating to application), an applicant seeking issuance or renewal of a license under this section must do all of the following as a condition of receipt and maintenance of a license:

1. (1) Establish and maintain:

   1. (i) An agent for service of process located in the city.
   2. (ii) An Internet website that provides a customer service telephone number, e-mail address or hyperlink to contact the transportation network company and the telephone number and e-mail address of the authority.
   3. (iii) Records required under this chapter. The applicant shall agree to make all records available for inspection by the authority in the city upon request under section 57A18 (relating to records and reports) as necessary for the authority to investigate complaints.

2. (2) Maintain accurate records of each transportation network company driver providing transportation network services and the vehicles used to provide the service for no less than three years. Records retained under this paragraph must include:

   1. (i) Proof of valid personal automobile insurance.
   2. (ii) Proof of the insurance required by section 57A07 (relating to insurance requirements).
   3. (iii) Criminal history records checks.
   4. (iv) Driving record checks.
   5. (v) Copies of valid driver's licenses for each driver and vehicle registration and proof of vehicle inspections for all personal vehicles affiliated with a transportation network company.
   6. (vi) Records of consumer complaints.
   7. (vii) Records of suspension or disqualification of drivers.
   8. (viii) Records of disclosures required to be provided to drivers under this chapter.
3. (3) Maintain vehicle records, including the make, model and license plate number of each personal vehicle used by a transportation network company driver to provide transportation network service.

(c) Compliance.— Following issuance of an initial license and to be eligible for renewal of a license, an applicant shall be in compliance with all applicable Federal, State and local laws.

Cross References. Section 57A04 is referred to in sections 57A05, 57A18 of this title.