1. "Commissioner." The Insurance Commissioner of the Commonwealth.
2. "Customer." A policyholder, potential policyholder, certificate holder, potential certificate holder, insured, potential insured or applicant.
3. "Insurance policy." A certificate, excluding a certificate of liability insurance, or contract of insurance, indemnity, health care, suretyship, title insurance or annuity issued, proposed for issuance or intended for issuance by an insurance producer or insurer.
4. "Insurance producer." A person licensed or approved by the department to sell, solicit or negotiate insurance policies.

5. "Insurer." Any of the following that is licensed or approved by the department:

   1. (1) An insurance company, association or exchange.
   2. (2) A reciprocal or interinsurance exchange.
   3. (3) A health maintenance organization.
   4. (4) A preferred provider organization.
   5. (5) A professional health services plan corporation subject to Chapter 63 (relating to professional health services plan corporations).
   6. (6) A hospital plan corporation subject to Chapter 61 (relating to hospital plan corporations).
   7. (7) A fraternal benefits society.
   8. (8) A beneficial association.
   9. (9) A Lloyd's insurer.
   10. (10) An eligible surplus lines insurer.

The following words and phrases when used in this chapter shall have the meanings given to them in this section unless the context clearly indicates otherwise: