- (a) General duty.— A support enforcement agency upon request shall provide services to an obligee in a proceeding under this part.
(b) Specific duties.— A support enforcement agency that is providing services to the petitioner as appropriate shall do all of the following:
- (1) Take all steps necessary to enable an appropriate tribunal to obtain jurisdiction over the respondent.
- (2) Request an appropriate tribunal to set a date, time and place for a hearing.
- (3) Make a reasonable effort to obtain all relevant information, including information as to income and property of the parties.
- (4) Within two days, exclusive of Saturdays, Sundays and legal holidays, after receipt of a written notice from an initiating, responding or registering tribunal, send a copy of the notice by first class mail to the petitioner.
- (5) Within two days, exclusive of Saturdays, Sundays and legal holidays, after receipt of a written communication from the respondent, send a copy of the communication by first class mail to the petitioner.
- (6) Provide to the petitioner and respondent notice of all proceedings within two days, exclusive of Saturdays, Sundays and legal holidays, of setting a date for proceedings pursuant to this part.
- (7) Provide to the petitioner and respondent a copy of all recommendations and court orders, including findings of fact, within two days, exclusive of Saturdays, Sundays and legal holidays, of issuing the recommendations or court order.
- (8) Provide to the petitioner and respondent a copy of the court's procedure to file a demand for a de novo hearing or to file exception to the recommendation of the hearing officer.
- (9) Notify the petitioner if jurisdiction over the respondent cannot be obtained.
- (c) Fiduciaries.— This part does not create a relationship of attorney and client or other fiduciary relationship between a support enforcement agency or the attorney for the agency and the individual being assisted by the agency.