58 Pa. Code § 681a.1
The following words and terms, when used in this chapter, have the following meanings, unless the context clearly indicates otherwise:
Hard total—The total point count of a hand which contains no aces or which contains aces that are each counted as 1 in value.
Natural—A two-card hand containing two aces or one ace and one 10 value card.
Soft total—The total point count of a hand containing an ace when the ace is counted as 11 in value.