55 Pa. Code § 6100.45 – Quality management.

(a) The provider shall develop and implement a quality management plan.
(b) The quality management plan shall include the following:
1. (1) Performance measures.
2. (2) Performance improvement targets and strategies.
3. (3) Methods to obtain feedback relating to personal experience from individuals, staff persons and other affected parties.
4. (4) Data sources used to measure performance.
5. (5) Roles and responsibilities of the staff persons related to the practice of quality management.
(c) The provider shall analyze and revise the quality management plan every 3 years.

This section cited in 55 Pa. Code § 6100.43 (relating to regulatory waiver); and 55 Pa. Code § 6100.804 (relating to base-funding).