REVIEW PROCESS

1. (a) Within 24 hours of the submission of the first section of the incident report, designated county staff are to review the incident to determine that appropriate actions to protect the individual’s health, safety and rights occurred. If the appropriate actions have not taken place, the county staff should immediately communicate their concerns to the appropriate provider/entity staff.

2. (b) After the provider or entity submits the final section of the HCSIS Incident Report, county staff are to perform a management review within 30 days. Counties will conduct the management review process so that at least 90% of the submitted incident reports are approved or not approved within 30 days of finalization by the provider or supports coordination entity. The management review process is to review the full report and approve or not approve the incident report. This process will include a determination that:

   1. (1) The appropriate action to protect the individual’s health, safety and rights occurred.
   2. (2) The incident categorization is correct.
   3. (3) A certified investigation occurred when needed.
   4. (4) Proper safeguards are in place.
   5. (5) Corrective action in response to the incident has, or will, take place.