INCIDENT MANAGEMENT PROCESS

Providers, supports coordination entities and counties are to create an administrative structure that is sufficient to implement the requirements of this subchapter. Specifically, they shall:

1. (1) Assign an individual with overall responsibility for incident management.
2. (2) Develop a policy for incident management.
3. (3) Ensure that staff, individuals and families are trained on incident management policies and procedures.
4. (4) Assign roles within their organization for reporting and investigation of incidents.
5. (5) Assure corrective action to individual incidents.
6. (6) Conduct analysis of data on incidents and the quality of investigations.
7. (7) Identify and implement individual and systemic changes based on risk management analysis.