The program director shall oversee orientation and training of the staff, including:

1. (1) In-service and out-service training relevant to the needs of the population being served by the facility.

2. (2) A written policy for orientation and training of direct care and support staff according to the following criteria:

   1. (i) Full-time staff, defined as working 30 hours per week or more, shall receive a minimum amount of orientation as follows:

      1. (A) Direct care staff—20 hours.
      2. (B) Support staff—4 hours.

   2. (ii) Regularly scheduled part-time staff, defined as working less than 30 hours per week, shall receive a minimum amount of orientation as follows:

      1. (A) Part-time direct care staff—10 hours.
      2. (B) Part-time support staff—2 hours.

3. (3) Written documentation that an orientation program includes the following topics:

   1. (i) Program philosophy, mission statement, goals and objectives.
   2. (ii) Review and update of all policies and procedures.
   3. (iii) Infection control including universal precautions, risk reduction and HIV education.
   4. (iv) Confidentiality.
   5. (v) Safety, fire safety and evacuation procedures.
   6. (vi) Resident rights as specified at § § 5100.51—5100.56 (relating to patient rights).
   7. (vii) Conflict resolution (direct-care staff only).
   8. (viii) Crisis prevention, management and reporting.
   9. (ix) Abuse prevention and reporting.
   10. (x) An overview of the main effects and side effects of medication (direct-care staff only).
   11. (xi) Interdisciplinary treatment process and treatment planning (direct-care staff only).
   12. (xii) Quality improvement and service utilization (direct-care staff only).
   13. (xiii) Documentation and reporting mechanisms (direct-care staff only).
4. (4) Written documentation that ongoing training includes review and update of all policies and procedures including those listed under topics for orientation.
5. (5) Orientation shall be completed before the direct-care staff has independent, unsupervised, interaction with residents.

Cross References

This section cited in 55 Pa. Code § 5320.25 (relating to provider records).