A PRS agency shall maintain records that contain copies of the following:

1. (1) Inspection reports, certifications or licenses issued by State and local agencies.
2. (2) The PRS statement of rights under § 5230.41 (relating to PRS statement of rights).
3. (3) Documentation of civil rights compliance.
4. (4) A detailed agency service description under § 5230.15 (relating to agency service description).

5. (5) PRS agency policies and procedures that address the following:

   1. (i) The implementation of the PRS based upon the agency service description.
   2. (ii) Nondiscrimination statement.
   3. (iii) Compliance with other applicable State and Federal regulations, including the Americans with Disabilities Act of 1990 (42 U.S.C.A. § § 12101—12213) and the Health Insurance Portability and Accountability Act of 1996 (Pub. L. No. 104-191, 110 Stat. 1936).
   4. (iv) Engagement and outreach to an individual to maintain participation in the IRP.
   5. (v) Complaint policies and procedures.
   6. (vi) Individual crisis management.
   7. (vii) Disaster preparedness.

6. (6) Human resources policies and procedures that are consistent with the PRS agency’s service description and address the following:

   1. (i) Job descriptions for staff positions.
   2. (ii) Criminal history background checks and child abuse certification requirements and protocol in accordance with § 5230.57 (relating to criminal history checks and child abuse certification).
   3. (iii) Transportation of individuals.
   4. (iv) Evidence of staff credentials or qualifications.
   5. (v) Records of orientation and training, including an annual training plan for staff.
   6. (vi) Staff work schedules and time sheets.
7. (7) PRS daily schedules.
8. (8) A copy of contracts or letters of agreement with external funding sources including BH-MCOs or county MH/ID administrators.
9. (9) Letters of agreement with mental health services and community agencies.

10. (10) Quality improvement documents, including the following:

    1. (i) QI plan.
    2. (ii) Data gathering tools.
    3. (iii) Annual review reports.

Authority

The provisions of this § 5230.13 amended under sections 911 and 1021 of the Human Services Code (62 P.S. § § 911 and 1021).

Source

The provisions of this § 5230.13 amended January 17, 2025, effective January 18, 2025, 55 Pa.B. 463. Immediately preceding text appears at serial pages (366812) to (366813).

Cross References

This section cited in 55 Pa. Code § 5230.56 (relating to staff training requirements).