(a) There shall be supervision of caseworkers and other direct service staff to ensure the following:
- (1) Consultation on emergency cases.
- (2) Ongoing support and direction for the case activities of supervised staff.
- (3) An average direct service staff to supervisor ratio for the county agency of no more than five to one.
- (b) To investigate child abuse and child neglect reports and to carry out case management functions required in § 3130.31(2)(ii) and (3) (relating to responsibilities of the county agency), the caseworker-to-client family ratio may be no greater than 1 to 30. If staff have other ongoing responsibilities not directly related to families in their own caseload, the caseworker-to-client family ratio shall be reduced in proportion to the percentage of time required to perform the other ongoing responsibilities.
Authority
The provisions of this § 3130.32 amended under Articles II, VII, IX and X of the Public Welfare Code (62 P. S. § § 201—211, 701—774, 901—922 and 1001—1080).
Source
The provisions of this § 3130.32 amended January 23, 1987, effective January 24, 1987, 17 Pa.B. 392. Immediately preceding text appears at serial page (97941).
Cross References
This section cited in 55 Pa. Code § 3490.341 (relating to staff-to-family ratios).