(f) Recipient access to targeted case management services is as follows:
- (1) Recipients may access targeted case management services through self-referral or referral by a physician, advocacy group, the local county assistance office or other person/agency acting on behalf of the recipient.
- (2) Recipients may apply for a change in case managers by submitting a written request to the Department. Reassignment to another case manager takes effect 30 days from the date on which the request is received by the Department contingent upon the availability of an appropriate case manager.