(a) The audit review of public assistance cases. The auditors will provide the county office with a list of the case records to be included in the audit. The county will provide these records within 24 hours. Requests for the return of certain cases needed for County Office business may be worked out amicably with the auditors. Audits will be conducted on a planned, scheduled basis by auditors of the Bureau of Public Assistance Audits, Department of the Auditor General. The audit of the Public Assistance file will be made from a sampling of Aid to Dependent Children, General Assistance, Food Stamp, Medical Assistance and State Blind Pension case records. The audit will be conducted in three progressive phases.
- (1) Record information, Phase I. The record information phase is an audit of each case record of the sample for accuracy and propriety of cash grants being paid, food stamps being issued and Medical Assistance being granted. The attention of the auditor will be focused on the case record material as it relates to the proper interpretation and application of the rules and regulations of the Department pertaining to the recipient’s eligibility for Public Assistance, Food Stamps or Medical Assistance.
- (2) Field visit, Phase II. The field visit phase is that period of the audit during which the auditors visit a selected number of the recipients whose case record was audited in the record information phase. The field visit auditor may contact collateral resources as they pertain to the particular recipient whose case record is being audited. The purpose of the field visit audit is to substantiate the particular case record information and to obtain any other information pertaining to the eligibility of the particular recipient, for public assistance. The field visit audit will be conducted in a confidential, tactful, and respectful manner.
(3) Corrective action, Phase III. The corrective action phase is that period of the audit during which the county staff takes action on the exceptions which the auditors indicated. The auditors will take exceptions based upon misapplication by the county office of the rules and regulations of the Department. The auditor will also take exceptions when the auditor discovers information affecting eligibility which is not known to the county office. Exceptions will be based on the following:
- (i) The data in the case records as of the date it is reviewed.
- (ii) Data affecting eligibility that is not in the case record at the time the case is requested.
- (iii) The information obtained at the interview.
- (iv) The information obtained from documents examined.
- (v) Information from sources other than the client.
(4) Determination made during the review. The determination made during the review will be based on the following:
- (i) The accuracy and propriety of the cash grants, food stamps or medical assistance being provided. This includes substantiating that the case record supports the amount being paid.
- (ii) Whether regulations and procedures regarding overpayment, restitution and reimbursement have been followed.
- (iii) Whether required record documentation is complete, including signed applications, reimbursement agreements and other appropriate documents.