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52 Pa. Code Ch. 111 – Marketing and Sales Practices for the Retail Residential Energy Market | Midpage
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Pennsylvania Code
Title 52
Part I
Subpart F
Chapter 111
52 Pa. Code Ch. 111
Marketing and Sales Practices for the Retail Residential Energy Market
111.1
General.
111.2
Definitions.
111.3
Supplier liability for its agent.
111.4
Agent qualifications and standards; criminal background investigations.
111.5
Agent training.
111.6
Discipline.
111.7
Customer authorization to transfer account; transaction; verification; documentation.
111.8
Agent identification; misrepresentation.
111.9
Door-to-door sales.
111.10
Telemarketing.
111.11
Receipt of disclosure statement and right to rescind transaction.
111.12
Consumer protection.
111.13
Customer complaints.
111.14
Notification regarding marketing or sales activity.