If personal contact is made under the requirements of this chapter, the person, group, agency or other entity which is contacted shall be advised of the following:

1. (1) The name, address and if known the telephone number, of the customer whose service is to be discontinued; the address of the location where service is to be discontinued.
2. (2) The date and time after which service may be discontinued.
3. (3) The reason for the proposed discontinuance of service.
4. (4) The action that can be taken to avoid discontinuance.
5. (5) The address and telephone number of the utility where billing adjustments may be made, bills paid or information obtained.
6. (6) The address and telephone number of the nearest regional office and of the Harrisburg office of the Commission, where complaints may be filed seeking a stay of discontinuance, or where further information obtained.

Source

The provisions of this § 55.3 adopted January 30, 1976, effective January 31, 1976, 6 Pa.B. 162; amended October 29, 1976, effective October 30, 1976, 6 Pa.B. 2739.

Cross References

This section cited in 52 Pa. Code § 55.115 (relating to coordination with other regulations).