The following words and terms, when used in this chapter, have the following meanings, unless the context clearly indicates otherwise:

Act—The act of July 2, 1993 (P.L. 345, No. 48) (63 P.S. § § 2201—2207).

Authorized agent—An individual authorized by the Bureau to issue citations in accordance with the act.

Bureau—The Bureau of Professional and Occupational Affairs under the Commissioner within the Department of State.

Commissioner—The Commissioner of Professional and Occupational Affairs.

Formal action—Written charges initiated by the filing of an order to show cause as provided for under 1 Pa. Code § 35.14 (relating to orders to show cause).