The Education Needs Clearinghouse for Outreach Research and Emergency shall provide the following services:

1. (1) Provide the citizens of this Commonwealth with current and factual information on drug and alcohol abuse.
2. (2) Provide ongoing public relations.
3. (3) Provide support to Agency staff in developing workshops, seminars, training and conferences.
4. (4) Develop multimedia campaigns to increase public awareness of the nature and extent of drug and alcohol abuse and the availability of prevention and treatment services throughout this Commonwealth.
5. (5) Assist the National Institute on Drug Abuse in implementing its nationwide Drug Abuse Communications Network (DRACON).
6. (6) Provide a toll-free public answering service for information and treatment referral; such as guidance on program funding and treatment approaches.
7. (7) Provide on a free loan basis audiovisuals and an index of audiovisual aids pertaining to drug and alcohol.
8. (8) Publish a bimonthly newsletter and prevention newsletter offering news of developments and state-of-the-art reports in the field.
9. (9) Provide a reference library and data repository.
10. (10) Develop and disseminate bibliographies on various aspects of drug abuse and alcoholism.
11. (11) Maintain Agency-produced publications and respond to inquiries for information concerning the Council.
12. (12) Provide technical assistance and information to private organizations, drug and alcohol programs and other Commonwealth agencies for conferences, workshops and seminars.
13. (13) Operate a newspaper clipping service relative to articles on the drug and alcohol abuse field.