When imposing any action authorized under 57 Pa.C.S. § 323 (relating to sanctions), including denial of application, the department may consider a variety of factors including:

1. (1) The nature, number and severity of any acts, offenses, official misconduct or crimes under consideration.
2. (2) Evidence pertaining to the honesty, credibility, truthfulness and integrity of the applicant or notary public.
3. (3) Actual or potential monetary or other harm to the general public, group, individual or customer.
4. (4) The history of complaints received by the department.
5. (5) Prior disciplinary record or warning from the department.
6. (6) Evidence in mitigation.
7. (7) Evidence in aggravation.
8. (8) Other occupational, vocational or professional license disciplinary record.
9. (9) Evidence of rehabilitation, such as reference letters and proof of class attendance.
10. (10) A criminal record.
11. (11) Reports from law enforcement agencies.
12. (12) Willfulness.
13. (13) Negligence.