34 Pa. Code § 501.6 – Complaints.

(a) Upon the receipt of a written or visual language complaint or upon its own initiative, the Office may investigate allegations of violations of section 8 of the act (63 P. S. § 1725.8) and § 501.7 (relating to violations).
(b) Complaints must contain:
1. (1) The name and address of complainant.
2. (2) The name and address, if known, of the individual against whom the complaint is filed.
3. (3) A statement of the facts forming the basis of the complaint or conclusion that there has been a violation of the act.
4. (4) The name of any witnesses and other information that may be pertinent to an investigation.
(c) Complaints shall be submitted to the Office which may commence an investigation.