(1) As used in this rule, "advertising" and "advertisement" include all forms of meaningful communication by or on behalf of a property manager designed to attract the public to the use of services related to the management of rental real estate. This includes, but is not limited to:
- (a) Print, including but not limited to mail, publications, brochures, postcards, business cards, and stationery;
- (b) Signs, including but not limited to lawn signs, displays, and billboards;
- (c) Phone, including but not limited to mobile phone, text messaging, cold calling, and outgoing voicemail messaging;
- (d) Broadcast media, including but not limited to radio, television, podcasts, and video; and
- (e) Electronic media, including but not limited to multiple listing services, websites, email, social media, mobile apps, and other online marketing.
(2) Advertising shall:
- (a) Be identifiable as advertising of a real estate licensee;
- (b) Be truthful and not deceptive or misleading;
- (c) Not state or imply that the licensee is responsible for operating the registered business unless the licensee is a managing principal broker or a licensed property manager pursuant to ORS 696.200;
- (d) Not state or imply that the licensee is qualified or has a level of expertise other than as currently maintained by the licensee; and
- (e) Be conducted for the purpose of offering real estate for rent or lease under a property management agreement with the property owner.
(3) Advertising that includes the licensee’s name shall use:
- (a) The licensee’s licensed name;
- (b) A common derivative of the licensee’s first name and the licensee’s licensed last name; or
- (c) An alternative name registered with the Agency per OAR 863-024-XXXX and the licensee’s license number.
- (4) The registered business name, as registered with the Agency, shall be immediately noticeable in all advertising.
(5) Advertising in electronic media is subject to the following requirements:
- (a) Advertising shall comply with all other requirements of this rule;
(b) Advertising by a property manager shall include on its primary or home page:
- (A) The licensee’s name as required in section (3) of this rule; and
- (B) The registered business name as registered with the Agency.
- (c) Sponsored links, which are paid advertisements located on a search engine results page, are exempt from the requirements contained in subsection (b) of this section if the first page following the link complies with subsection (a).
- (d) An email or text message from a licensee is exempt from the requirements of subsection (b) of this section if the licensee’s initial communication contained the information required by subsection (a).
- (e) Advertising on social media is exempt from the requirements contained in subsection (b) of this section if the advertising links to the account profile page or a separate page that complies with subsection (b).
- (6) No advertising may guarantee future profits from any rental real estate.
Statutory/Other Authority
ORS 696.385
Statutes/Other Implemented
Chapter 389, (2025 Laws)
History
REA 4-2025, amend filed 10/09/2025, effective 01/01/2026
REA 2-2020, adopt filed 11/24/2020, effective 01/01/2021