- (1) If a wastewater utility’s records show that a residential billing address is different from the service address, the wastewater utility must provide a duplicate of the five-business-day water disconnect notice required under OAR 860-037-0020 to the occupants of the service address in the manner described in 860-037-0245 unless the wastewater utility has reason to believe that the service address is occupied by the customer. This requirement is satisfied by serving a notice addressed to "Tenants," as required in 860-037-0245 for wastewater service. The notice to occupants need not include the dollar amount owing.
- (2) When a wastewater utility’s records show that a residence is a master-metered, multi-unit dwelling (including rooming houses), the wastewater utility must notify the Commission’s Consumer Services Section at least five business days before disconnecting the water service for wastewater service obligations. The wastewater utility will use reasonable efforts to notify occupants of the impending disconnection and alternatives available to them.
Statutory/Other Authority
ORS 183, 756 & 757
Statutes/Other Implemented
ORS 756.040, 757.005, 757.061 & 757.760
History
PUC 5-2004, f. & cert. ef. 1-29-04
PUC 6-2000, f. 4-18-00, cert. ef. 4-20-00
PUC 9-1999(Temp), f. 10-22-99, cert. ef. 10-23-99 thru 4-19-00