A servicing carrier shall provide all of the following to each policyholder or a representative of the insured and its producer:
- (1) Access to audit, loss control and safety services.
- (2) Prompt, professional handling of claims, including investigation, resolution and communication.
- (3) Fair and prompt responses to complaints and disputes.
- (4) Access to appropriate information regarding the classification of the business and the factors influencing the policy premium.
Statutory/Other Authority
ORS 656.427, 656.730 & 731.244
Statutes/Other Implemented
ORS 656.427, 656.730 & 737.265
History
ID 18-2008, f. 12-9-08, cert. ef. 1-1-09
ID 10-1996, f. 6-27-96, cert. ef. 7-1-96