- (1) Subgrantees must establish in writing a process satisfactory to OHCS that enables all potentially eligible households, having received SHAP services or not, to contest a determination by the subgrantee or its subrecipients that either denies, limits, terminates, or modifies SHAP services.
- (2) An aggrieved household may request a formal review of a subgrantee’s or its subrecipients’ contested action (as described in subsection (1) above). The subgrantee must allow a minimum of 30 days, from the time of the requested review or the aggrieved household’s discovery of such action, for which an aggrieved household requesta review. The ultimate determination of an aggrieved household’s discovery period is reserved to OHCS, in its sole discretion.
- (3) A household remaining aggrieved after such review of a contested action may request further review of the subgrantee by OHCS (see OAR 813-240-0070).
- (4) The subgrantee must inform OHCS and the aggrieved party in writing of any final administrative review determination made by the subgrantee, and the basis for same, within 10 days of such final determination.
- (5) The subgrantee must comply with OHCS requests for all supporting documentation related to the grievance when a household exercises their right for an administrative review of the subgrantee or subrecipient’s decision (as described in subsection (3) above).
Statutory/Other Authority
ORS 456.555
Statutes/Other Implemented
ORS 458.620 & 458.650
History
OHCS 19-2025, amend filed 04/02/2025, effective 04/02/2025
OHCS 2-2023, amend filed 03/01/2023, effective 03/01/2023
OHCS 34-2019, amend filed 11/07/2019, effective 11/07/2019
OHCS 17-2015, f. & cert. ef. 8-25-15
OHCS 23-2014(Temp), f. & cert. ef. 2-10-14 thru 7-25-14
OHCS 13-2014(Temp), f. & cert. ef. 1-27-14 thru 7-25-14
OHCS 6-2002, f. & cert. ef. 5-15-02
OHCS 4-2001(Temp), f. & cert. ef. 12-7-01 thru 5-26-02