1. (1) Throughout the processing of a complaint, a complainant has the responsibility to pursue the complaint and to respond in a timely manner to requests from the agency for information or documents.

2. (2) The agency may close a complaint under OAR 812-004-1260 if:

   1. (a) The complainant does not respond to a written request from the agency, or to provide requested information or documents within a time limit specified in that request; or
   2. (b) The complainant does not respond in writing to a written request from the agency, after being instructed to do so by the agency.
3. (3) A written request from the agency under section (2) of this rule must comply with the requirements of OAR 812-004-1260(2).

Statutory/Other Authority

ORS 670.310 & 701.235

Statutes/Other Implemented

ORS 701.145)

History

CCB 6-2012, f. 4-25-12, cert. ef. 5-1-12
CCB 11-2011, f. 9-29-11, cert. ef. 10-1-11
CCB 7-2011(Temp), f. & cert. ef. 7-8-11 thru 1-4-12