1. (1) The Program shall provide a written Notice of Vocational Rehabilitation Dispute Resolution Rights (DHS 2872) to the client or, if appropriate, the client's representative:

   1. (a) At the time the client applies for vocational rehabilitation services;
   2. (b) At the time the client is assigned to a category during an order of selection;
   3. (c) At the time the individualized plan for employment (IPE) is developed; and
   4. (d) Whenever vocational rehabilitation services are denied, terminated, suspended, or reduced.

2. (2) The Notice of Vocational Rehabilitation Dispute Resolution Rights shall include the following information:

   1. (a) Statement about the continuum of dispute resolution processes available to the client, including problem-solving, informal dispute resolution, mediation and an impartial due process hearing;
   2. (b) Where and how to file the request, including the names and addresses of individuals with whom requests may be filed, and relevant timeframes;
   3. (c) The procedures for the assignment of mediators and Impartial Hearing Officers (IHO) to a case;
   4. (d) The availability of the Client Assistance Program to assist the client with mediation or a hearing, including contact information;
   5. (e) That interpreters and materials in alternative formats are available, if needed.

Statutory/Other Authority

ORS 344.530(2) & 344.590

Statutes/Other Implemented

ORS 183.310 - 183.550, 344.511 - 344.690 & 344.710 - 344.730

History

VRS 1-2023, amend filed 03/31/2023, effective 04/14/2023
VRS 3-2020, amend filed 02/21/2020, effective 03/06/2020
VRS 1-2004, f. & cert. ef. 1-30-04
VRD 4-1997, f. & cert. ef. 11-20-97
VRD 2-1993, f. & cert. ef. 9-15-93
VRD 1-1990, f. & cert. ef. 11-26-90
VRD 1-1981, f. & ef. 12-1-81
VRD 21, f. & ef. 3-5-76