Or. Admin. R. 411-304-0210 – Individual Rights, Complaints, Notification of Planned Action, and Hearings

(1) Behavior professionals must have and implement written policies and procedures protecting the individual rights described in OAR 411-318-0010 and encourage and assist individuals to understand and exercise their rights related to the delivery of professional behavior services.
(2) Behavior professionals must have and implement written policies and procedures for individual complaints according to OAR 411-318-0015.
1. (a) Individual complaints by, or on behalf of, an individual must be addressed according to OAR 411-318-0015.
2. (b) The behavior professional's policy and procedures for individual complaints must be explained and provided to an individual and their legal or designated representative at the start of professional behavior services.
(3) In the event professional behavior services are denied, reduced, suspended, or terminated or voluntarily reduced, suspended, or terminated, a written advance Notification of Planned Action (form 0947) must be provided as described in OAR 411-318-0020.
1. (a) An individual may request a hearing as provided in ORS chapter 183 and OAR 411-318-0025 for a denial, reduction, suspension, or termination.
2. (b) Hearings are addressed according to ORS chapter 183 and OAR 411-318-0025.

ORS 409.050, 427.104 & 430.662

ORS 409.010, 427.007, 427.104, 430.610 & 430.662