1. (1) In order to meet the Individual’s needs, the Agency with Choice must work with the Individual or their Authorized Representative to develop:

   1. (a) The schedule for the provision of services specifying the total number of hours to be provided per month based on the Department’s authorized hours;
   2. (b) The days of the week services will be provided;
   3. (c) The services to be provided, specifying the tasks to be conducted; and
   4. (d) Other pertinent information about the Individual's needs in relation to the services to be provided to ensure the provision of safe and appropriate service delivery.
2. (2) An Individual or an Authorized Representative may request changes provided the changes do not require modifications to the Individual’s service authorization that would result in a change of authorized hours. All requested changes must be reviewed and approved by the Individual or Authorized Representative. These changes must be communicated to the assigned Direct Support Worker(s) either by phone, or electronic means.
3. (3) If an Individual experiences a significant Change of Condition that is a major change in the Individual’s health or functional abilities, the Agency with Choice must notify the Case Manager, and document the change. The Direct Support Worker must be updated, as needed.
4. (4) The Agency with Choice must ensure the Individual or the Authorized Representative is notified of any changes in the delivery of the Agency with Choice Services, as applicable, such as if the Agency with Choice becomes aware a Direct Support Worker is unavailable to cover scheduled hours or shifts.

Statutory/Other Authority

Or Laws 2024, ch. 37

Statutes/Other Implemented

ORS 124.050 & Or Laws 2024, ch. 37

History

APD 17-2025, adopt filed 12/10/2025, effective 12/15/2025