- (1) Any person may make a complaint verbally or in writing to the Authority regarding an allegation against an ESC of a violation of health care facility licensing laws or regulations.
- (2) The identity of a person making a complaint and any personally identifiable information, as that is defined in ORS 432.005, is confidential and not subject to disclosure under ORS 192.311 to 192.478.
- (3) An investigation will be carried out as soon as practicable after receipt of a complaint in accordance with OAR 333-076-0880.
- (4) An ESC shall post a notice in the facility, in a prominent place and size that must include, but is not limited to the following: "If you have concerns about this extended stay center and the services provided here, contact the Oregon Health Authority, Health Care Regulation and Quality Improvement Program: 800 NE Oregon Street, Suite 465, Portland OR 97232; 971-673-0540."
Statutory/Other Authority
ORS 441.025 & OL 2018 Chapter 50
Statutes/Other Implemented
ORS 441.025, 441.057 & OL 2018 Chapter 50
History
PH 1-2019, adopt filed 01/07/2019, effective 01/07/2019