1. (1) In order to meet the individual’s needs, the Agency with Choice must work with the individual or their authorized representative to develop:

   1. (a) The schedule for the provision of services specifying the total number of hours to be provided per month based on the Authority’s authorized hours;
   2. (b) The days of the week services will be provided;
   3. (c) The services to be provided, specifying the tasks to be conducted; and
   4. (d) Other pertinent information about the individual's needs in relation to the services to be provided to ensure the provision of safe and appropriate service delivery.
2. (2) An individual or an authorized representative may request changes provided the changes do not require modifications to the individual’s service authorization that would result in a change of authorized hours. All requested changes must be reviewed and approved by the individual or authorized representative. These changes must be communicated to the assigned direct support worker(s) either by phone, or electronic means.
3. (3) If an individual experiences a significant change of condition that is a major change in the individual’s health or functional abilities, the Agency with Choice must notify the care coordinator, and document the change. The direct support worker must be updated, as needed.
4. (4) The Agency with Choice must ensure the individual or the authorized representative is notified of any changes in the delivery of the Agency with Choice services, as applicable, such as if the Agency with Choice becomes aware a direct support worker is unavailable to cover scheduled hours or shifts.

Statutory/Other Authority

ORS 413.042 & Oregon Law 2024, Chapter 37

Statutes/Other Implemented

ORS 430.731 & Oregon Law 2024, Chapter 37

History

BHS 4-2026, adopt filed 04/30/2026, effective 04/30/2026