1. (1) The ACT Model is an evidence-based practice with a specified Service Priority Population per 309-019-0225(28) and is implemented as a Community Based service. This service delivery is designed to be a long-term support; therefore, is not intended to be a solution for an immediate or short-term crisis. The clinical evaluation is comprised of specific criteria Oregon’s ACT Teams are expected to:

   1. (a) Operate as a Multidisciplinary Team and Fixed-Point of Responsibility per OAR 309-019-0225(16);
   2. (b) Operate as close to recommended best practice of at least 10:1 client to staff ratio for Urban teams and 7:1 for Rural and Frontier, to consistently provide necessary staffing diversity and coverage.
   3. (c) Provide time-unlimited services;
   4. (d) Be flexible with service delivery;
   5. (e) 24/7 crisis availability.

2. (2) ACT Programs must adhere to the following:

   1. (a) Providing explicit admission criteria that aligns with Oregon Administrative Rules (OAR) with the Service Priority Population as defined in 309-019- 0225 (28) utilizing the Universal Referral Form provided by the Division per 309-019-0248;
   2. (b) The admission process and Universal Referral Form must be published for any public person(s) and/or community partners to freely access on program websites to ensure equitable access. This includes promoting the no-wrong-door concept by providing quality customer service for requests of services from non-behavioral health individuals (family members, shelter staff or self-referrals) then routing appropriately to eliminate unintended barriers due to lack of knowledge of the complexities of behavioral health system.
   3. (c) Provide a space for group therapy and/or skill building workshops for participants. These spaces can be in agency owned buildings; however, majority of other service delivery of ACT need to take place within a community setting outside of an office-like atmosphere as intended.

Statutory/Other Authority

ORS 161.390, 413.042, 430.256 & 430.640

Statutes/Other Implemented

ORS 161.390 - 161.400, 428.205 - 428.270, 430.010, 430.205- 430.210, 430.254 - 430.640, 430.850 - 430.955 & 743A.168

History

BHS 29-2025, amend filed 12/29/2025, effective 01/01/2026
BHS 17-2025, amend filed 06/25/2025, effective 06/29/2025
BHS 32-2024, temporary amend filed 12/27/2024, effective 01/01/2025 through 06/29/2025
BHS 44-2023, amend filed 12/22/2023, effective 01/01/2024
MHS 4-2018, amend filed 02/27/2018, effective 03/01/2018
MHS 10-2017(Temp), f. 9-15-17, cert. ef. 9-15-17 thru 3-13-18
MHS 6-2017, f. & cert. ef. 6-23-17
MHS 1-2017(Temp), f. 1-17-17, cert. ef. 1-18-17 thru 7-16-17
MHS 26-2016(Temp), f. 12-27-16, cert. ef. 12-28-16 thru 6-23-17