1. (1) Crisis services must be provided directly or through linkage to a local crisis services provider and must include the following:

   1. (a) Twenty-four hours, seven days per week telephone or face-to-face screening within one hour of notification of the crisis event to determine an individual's need for immediate community mental health services; and
   2. (b) Twenty-four hours, seven days per week capability to conduct, by or under the supervision of a QMHP, an assessment, resulting in a plan that includes the crisis services necessary to assist the individual and family to stabilize and transition to the appropriate level of care.

2. (2) Case management services must be provided to assist individuals with the following:

   1. (a) Gaining access to and maintaining resources such as Social Security benefits, general assistance, food stamps, vocational rehabilitation, and housing;
   2. (b) Arrangement of transportation to help them apply for benefits;
   3. (c) Referral and coordination to help individuals gain access to services and supports identified in the service plan to include but may not be limited to individuals at risk of suicide;
   4. (d) Care coordination and warm handoff processes; and
   5. (e) Assist with a follow-up visit within seven days of discharge from an acute care psychiatric hospital.
3. (3) When significant health and safety concerns are identified, program staff must ensure that necessary services or actions occur to address the identified health and safety needs for the individual, including services to individuals at imminent risk of suicide as determined by the assessment.
4. (4) Peer Delivered Services must be made available.

Statutory/Other Authority

ORS 413.042

Statutes/Other Implemented

ORS 430.630, 109.675, 161.390 - 161.400, 413.520 - 413.522, 430.010, 430.205 - 430.210, 430.254 - 430.640, 430.850 - 430.955, 461.549 & 743A.168

History

BHS 27-2025, amend filed 12/23/2025, effective 01/01/2026
BHS 20-2025, temporary amend filed 09/15/2025, effective 09/15/2025 through 03/13/2026
BHS 33-2024, temporary amend filed 12/27/2024, effective 01/01/2025 through 06/29/2025
MHS 4-2018, amend filed 02/27/2018, effective 03/01/2018
MHS 10-2017(Temp), f. 9-15-17, cert. ef. 9-15-17 thru 3-13-18
MHS 6-2017, f. & cert. ef. 6-23-17
MHS 1-2017(Temp), f. 1-17-17, cert. ef. 1-18-17 thru 7-16-17
MHS 26-2016(Temp), f. 12-27-16, cert. ef. 12-28-16 thru 6-23-17
MHS 4-2014, f. & cert. ef. 2-3-14
MHS 6-2013(Temp), f. 8-8-13, cert. ef. 8-9-13 thru 2-5-14