A designee shall:

1. (1) Visit each assigned long term care facility on a regular basis:

   1. (a) Upon arrival and departure, inform a specified staff member;
   2. (b) Review any problems or concerns relating to the assigned long term care facility with administrators or persons in charge or their representatives provided that confidentiality requirements are met; and
   3. (c) Visit individual residents and resident councils.
2. (2) Maintain liaison with appropriate agencies and the Ombudsman Program;
3. (3) Submit in writing monthly reports to the Ombudsman Program on forms provided by the Ombudsman Program;
4. (4) Keep residents and long term care staff informed of the Ombudsman Program;
5. (5) Periodically review the patient’s bill of rights with residents, families, guardians, administrators and staff;
6. (6) Investigate complaints made by residents or for residents of long term care facilities about administrative actions that may adversely affect a resident’s health, safety, welfare or rights;
7. (7) Attempt to resolve problems between residents and the long term care facility through mediation, negotiation, persuasion and referral;
8. (8) Report all apparent cases of patient abuse pursuant to ORS 441.630; and
9. (9) Perform other related duties as specified by the Office of the Long Term Care Ombudsman.

Statutory/Other Authority

ORS 441

History

LTCO 1-1989, f. 1-19-89, cert. ef. 2-1-89