1. A. A certificate expires on the first anniversary of its effective date unless the certificate is renewed for a one-year term as provided in this section.

2. B. Before the certificate expires, a certificate may be renewed for an additional one-year term, if the applicant:

   1. 1. Otherwise is entitled to the certificate;
   2. 2. Pays the Insurance Commissioner an annual renewal fee in the amount of Five Hundred Dollars ($500.00);

   3. 3. Submits to the Commissioner:

      1. a. a renewal application on the form that the Commissioner requires, and
      2. b. satisfactory evidence of compliance with any requirement for certificate renewal;
   4. 4. Establishes and maintains a complaint system which has been approved by the Commissioner and which provides reasonable procedures for the resolution of written complaints concerning utilization review; and
   5. 5. Maintains records of written complaints for five (5) years from the time the complaints are filed and submits to the Commissioner a summary report at such times and in such format as the Commissioner may require.

Laws 1991, HB 1559, c. 294, § 10, eff. November 1, 1991.