Rules and Procedures for the Dispute Resolution Act.
Chapter 37, App.
Rule 6. Program Procedures.

1. A. Each approved program shall establish written policies and procedures in accordance with the Act and the rules herein and subject to the review and approval of the Director. These policies and procedures shall cover but are not limited to the following:

   1. 1. Office procedures, 2. referrals, 3. initial contacts 4. initial interviews, 5 . training of mediators, 6. assignment of mediators, 7. other volunteer assignments, 8. training of other volunteer help, 9. conducting the mediation session, 10. reporting, and 11. follow-up.

Adopted April 8, 1986; Revised April 20, 1989.