1. (a) Each quarter the Department will compute the percentage of calls made to licensed wrecker services for which the Communications Division got no response, or the licensed wrecker service indicated it was unavailable. Licensed wrecker services must comply with the following minimum response requirements:
2. (1) For licensed wrecker services receiving twelve (12) or more calls per quarter, a seventy-five percent (75%) response rate is required.
3. (2) For licensed wrecker services receiving more than four (4) but less than twelve (12) calls per quarter, a fifty percent (50%) response rate is required.
4. (b) Failure to meet the response requirements will subject the licensed wrecker service to administrative action as defined by these rules. The Department will consider repeated failures to comply with response requirements occurring within one (1) year to be grounds for progressive administrative action. The Commissioner's Designee may exempt specific OHP wrecker service rotations from the minimum response requirements for specific time periods as a result of increased demand due to inclement weather or other catastrophic conditions.

Added at 42 Ok Reg, Number 20, effective 7-11-25

Amended at 43 Ok Reg, Number 18, effective 6-11-26