Licensed wrecker services and wrecker vehicle operators must comply with all provisions of applicable state law, applicable rules or the Department, applicable Oklahoma Corporation Commission rules, and applicable Oklahoma Corporation Commission orders. The licensed wrecker service is responsible for compliance with these rules before, during, and after towing, recovery, and storage services. When providing wrecker services, all licensed wrecker services shall:

1. (1) Establish and maintain familiarity with the statutes, rules, and orders applicable to the operation of the licensed wrecker service.
2. (2) Require each wrecker vehicle operator to be proficient in the operation of the wrecker vehicle and its accessory equipment by virtue of experience, training, or both.
3. (3) Operate approved wrecker vehicles and accessory equipment within the working limits of the equipment, including but not limited to winches, cables, chains, and booms.
4. (4) Require each wrecker vehicle operator to be properly licensed for the class of vehicle, or combination of vehicles, being operated.
5. (5) A wrecker vehicle operator traveling on the roads and highways of the State of Oklahoma during the normal course of business may, upon arriving at the scene of a collision or traffic tie-up, stop and assist in rendering emergency aid.
6. (6) Obey traffic-control directions issued by a law enforcement officer at the scene of a traffic incident.
7. (7) Provide wrecker services in a responsible manner so as not to endanger the safety of persons or property of others.
8. (8) Require all employees to maintain a professional demeanor in their interactions with customers, personnel of the Department, personnel of the Oklahoma Corporation Commission, law enforcement personnel, the public, and employees of other licensed wrecker services.
9. (9) Cooperate with a Departmental review, audit, request for documents, or investigation.
10. (10) Provide access to stored vehicles for the purposes of inspection, identification, or assessment to any person or entity to whom release is authorized by these rules, during the licensed wrecker service’s normal business hours. Licensed wrecker services shall allow the vehicle owner or owner's representative to have access to the vehicle to retrieve ownership documentation contained in the vehicle.
11. (11) Notify the Department of the make, model, GVWR, and VIN of additional wrecker vehicles within three (3) business days of acquisition.
12. (12) Notify the Department within three (3) business days of hiring or separation of employment of any employee. This includes the assignment of wrecker vehicle operator duties to a current employee on an as needed or probationary basis.
13. (13) Authorized wrecker vehicle operators shall wear high visibility safety apparel, in compliance with 2009 MUTCD section 6D.03, when working in any highway right-of-way.
14. (14) Respond to law enforcement agencies' calls for service with an approved wrecker vehicle operated by an authorized wrecker vehicle operator capable of efficiently righting an overturned vehicle and pulling or winching a vehicle back onto the roadway and clear the roadway.
15. (15) Remove glass or other injurious substances from the roadway or right-of-way related to a traffic incident.
16. (16) A licensed wrecker service shall immediately notify local law enforcement when an illegally parked or abandoned vehicle being towed from private real property cannot be positively identified by the VIN.
17. (17) Unless otherwise approved by the Department, a licensed wrecker service lacking an approved wrecker vehicle will have thirty (30) days to have another wrecker vehicle inspected, approved, and licensed to avoid suspension and/or cancellation of the wrecker service license.
18. (18) The licensed wrecker service shall require the securement of vehicles on a roll back wrecker vehicle with four (4) point tie downs. Other wrecker vehicles shall secure vehicles in accordance with wrecker vehicle chassis recommendations.
19. (19) Shall maintain records of wrecker services governed by these rules for a period of three (3) years from the date of providing the services. Individual records shall be maintained in a manner that makes them readily accessible to the Department in the event of inspection, investigation, or audit.
20. (20) When responding to a call, consult with the lead official or law enforcement personnel on scene before requesting the services of a remediation company.
21. (21) Licensed wrecker services holding a Class AA license shall provide storage in accordance with these rules. Licensed wrecker services holding a Class G license opting to provide storage must do so in accourdance with these rules.

Added at 42 Ok Reg, Number 20, effective 7-11-25

Amended at 43 Ok Reg, Number 18, effective 6-11-26